![]() ![]() Prior to this story, we had spent several months preparing for the EU's GDPR legislation. If you first learned about this incident from the report on Reddit, how could you come right out and say that IPVanish doesn’t log any more? Would you not have had to do a complete review first? Our response to those inquiries is simply that we have no information to provide, which is absolutely true.ĥ. Our legal team will verify the legitimacy and jurisdiction of the inquiry. We first heard the details of this case when the story broke on Reddit. These court documents did not come up in diligence. What is your current policy on responding to law enforcement requests, subpoenas or court orders? The court documents suggest that in 2016 IPVanish would hand over documents almost as soon as they were requested. We've invested heavily in the new team and infrastructure to ensure our customer's privacy is always paramount.Ĥ. ![]() Security and privacy is our core mission. It's a completely different company, with a new executive and legal team. When this doesn’t appear to have been true only two years ago, why should potential customers believe those zero-logging claims now? ![]() IPVanish has much the same privacy policy today as it always has. As our CEO Lance Crosby said - "With no exception IPVanish does not, has not, and will not log or store logs of our users as a StackPath company."ģ. We've done an internal audit to ensure our current policy is consistent with our practices. There was no record of any logs being stored. StackPath performed due diligence and an independent audit prior to acquisition. What information was being recorded by the service during 2016? If you’re unsure what the previous management was doing, what actions have you taken to find out? The court response suggests this was untrue. IPVanish has claimed to have a strict “no logging” policy for many years. It would be impossible for me to speculate about what might have happened.Ģ. The former legal and executive team is long gone. Because this happened prior to StackPath's acquisition of Highwinds Network Group, we have no additional details about this case. ![]()
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